Complexity & Simplicity
Performance improvement approaches from the commercial sphere are being adopted in the very different world of international aid support for transitioning societies. The challenges of applying these methodologies to this complex and foreign arena require special consideration for success.
Senior performance technologists often take on real societal challenges, with enormous multilevel needs and minuscule funding. Front-end assessment is conducted under demanding time frames with small teams. Success requires a melding of science and art.
This is the Forward extracted from the book Performance Assessment & Analysis discussing benefits of using the method to target improved performance in institutions.
Your organization is a complex adaptive system. Whether you are an entry level employee, the CEO, or anything in between, you cannot predict everything that will happen in your system when you make changes.