Web Exploring: our selection of articles, papers, and reports from the web

 

WEB EXPLORING - July 2019

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GOOD READING ON  THE NET

 

The future of work in America. People and places, today and tomorrow (Report – external link)
Authors: Susan Lund, James Manyika, Liz Hilton Segel, André Dua, Bryan Hancock, Scott Rutherford, and Brent Macon
McKinseyGlobal Institute – July, 2019

“The US labor market looks markedly different today than it did two decades ago. It has been reshaped by dramatic events like the Great Recession but also by a quieter ongoing evolution in the mix and location of jobs. In the decade ahead, the next wave of automation technologies may accelerate the pace of change. Millions of jobs could be phased out even as new ones are created. More broadly, the day-to-day nature of work could change for nearly everyone as intelligent machines become fixtures in the American workplace”

New frontiers in re-skilling and upskilling (external link)
Authors: Linda Gratton
MITSloan Management Review – July 8, 2019

“In the new world of work, we may not know for sure which jobs will be destroyed and what will be created, but one thing is clear: Everyone, whatever their age, will at some point have to spend time either re-skilling (learning new skills for a new position) or upskilling (learning current tasks more deeply). Every conceivable job will have new technologies to learn and new personal relationships to navigate as those roles fit and refit into a changing economic landscape”

How shared responsibility can shape e compelling vision (external link)
Authors: Radhika Dutt
MITSloan Management Review – July 17, 2019

“On July 20, 1969, minutes before the lunar module Eagle was scheduled to touch down on the moon, dashboard alarms began to indicate an emergency. There was a hardware failure, and the onboard computer wasn’t keeping up with the calculations required for the landing. The reason we can now celebrate the 50th anniversary of the successful Apollo 11 mission and not a critical disaster is due to the work of Margaret Hamilton — a programmer who had a clear vision for how software should be engineered when lives were at stake.”

Want responsible AI? Think business outcomes (external link)
Authors: Mala Anand
Knowledge@Wharton – July 17, 2019

“The rising concern about how AI systems can embody ethical judgments and moral values are prompting the right questions. Too often, however, the answer seems to be to blame the technology or the technologists.
Delegating responsibility is not the answer.
Creating ethical and effective AI applications requires engagement from the entire C-suite. Getting it right is both a critical business question and a values’ statement that requires CEO leadership.”

So your company has a vision? Why can’t everyone see it? (external link)
A Conversation with Andrew Carton
Knowledge@Wharton – July 15, 2019

Fifty years ago, President John F. Kennedy famously challenged NASA to land a man on the moon by the end of the decade. That vision galvanized thousands of employees with vastly different roles — everyone from astronauts to cleaning crew members — around the common goal of a lunar landing.
According to Wharton management professor Andrew Carton, the power of that message is in the type of wording used: It is visually concrete. If Kennedy had said, “Let’s aim to be number one in the space race,” would the results have been different? Perhaps so.

The state of the blockchain revolution (external link)
Authors: Don Tapscott
Insead Knowledge – July 3, 2019

“Many of us are old enough to remember what using the internet was like in 1995: The crackling, hissing and discordant tones of a dial-up modem, followed by long wait times for ugly websites to load. To all appearances, those days are far behind us – yet looks can be deceiving. The internet that has matured so spectacularly over the last 25 years is about to be reborn, and what will replace it is still in nascent form. The technology behind this rebirth is blockchain.”

When social change requires behavioral change (external link)
Authors: Pritha Venkatachalam & Niloufer Memon
Stanford Social Innovation Review – July 15, 2019

“It’s a common conundrum: A nonprofit rolls out what it believes will be an impactful program, only to run into cultural traditions and taboos that result in constituents resisting an initiative that might dramatically improve their lives. In many cases, the solution is a matter of sequencing, where opening constituents’ minds to a program’s promise precedes efforts to execute the program itself.”

Digital transformation as a path to growth (external link)
Authors: By
Deloitte – July 15, 2019

Disruptive technologies, introduced at an unprecedented rate, are driving the Industry 4.0 revolution, and companies that can successfully harness the potential of these technologies can enjoy exponential growth. Yet a recent Deloitte study suggests a disconnect between Industry 4.0’s market potential and its attainability, and most companies are using advanced technologies for near-term business operations rather than truly transformative opportunities. Thus, even executives who are ready to invest in digital industrial transformation may see it more as a defensive move rather than an offensive or growth-oriented play.”

In a world of autonomous vehicles, this is why we’ll need more public transport than ever (external link)
Authors: Raphael Gindrat
World Economic Forum – July 19, 2019

“The media is fascinated by autonomous vehicles (AVs), in particular their safety and when or if they will arrive en masse. A bigger and more important question is how AVs will work together as fleets and whether they work with public transport to move more people with fewer vehicles to solve our urban congestion and pollution challenges.”

Building value with blockchain technology. How to evaluate blockchain’s benefits (White Paper – external link)

World Economic Forum – July, 2019

“Building Value with Blockchain TechnologyIntroductionSince the digital era, organizations have been looking for ways to improve their operating model through modernizing their technology infrastructure. Being able to simplify complex processes while enabling innovation is the driving motivation for tech modernization. Today, organizations are trying to understand what role emerging technologies such as artificial intelligence (AI), the internet of things (IoT), immersive reality and even quantum computing will have in their business. The Fourth Industrial Revolution has arrived, and organizations understand the need to innovate to prevent them from being disrupted. High-growth organizations are investing aggressively and taking a distinct approach to innovation that is change-oriented, outcome-led and disruption-minded. But with blockchain technology, even the leaders have challenges when realizing the true value of the technology.This white paper can help organizations by understanding the state of the blockchain environment and the path to adoption. The analysis highlights the main advantages of the technology (broken down by industry), and the interviews shed light on the benefits and challenges of blockchain technology. And for organizations unsure where to begin or how to build a business case to assess the technology, the value framework shows what blockchain enables and where one can expect to realize value from it. Though peer-to-peer, privacy-enabling payments are perhaps the best-known applications of blockchain technology (e.g. bitcoin), they are not the focus of this paper”

INSPIRATION FROM YOUTUBE

The Trolley Problem narrated by Harry Shearer and scripted by Nigel Warburton

Do you draw conclusions from how things are to think about how things should be? There might be a gap in your reasoning.

 

From the BBC Radio 4 series – A History of Ideas. http://www.bbc.co.uk/programmes/b04bwydw
A History of Ideas is a new radio series about big questions, with Melvyn Bragg chairing discussions about beauty, freedom and justice (among other things). http://www.bbc.co.uk/historyofideas
This project was possible in partnership with The Open University http://www.open.edu/openlearn/history…
and the animations were created by Cognitive.

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WEB EXPLORING - June 2019

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GOOD READING ON  THE NET

 

Accelerating digital innnovation inside and out (external link)
Authors: Gerald C. Kane, Doug Palmer, Anh Nguyen Phillips, David Kiron, and Natasha Buckley
MITSloan Management Review – June 4, 2019

“In the 2019 Digital Business Report, MIT SMR and Deloitte’s survey analysis and executive interviews unveil the distinctive characteristics of innovation in digitally maturing organizations. Ecosystems and cross-functional teams allow them to be agile, but this increased agility demands a thorough consideration of governance as well.”

A new era for culture, change, and leadership (external link)
A Conversation Between Edgar H. Schein and Peter A. Schein
MITSloan Management Review – June 5, 2019

“With the world in flux, organizations and the people within them need close relationships to thrive.”

How Can We Overcome the Challenge of Biased and Incomplete Data? (external link)
A Conversation with Alexandra Olteanu
Knowledge@Wharton – June 5, 2019

“Data analytics and artificial intelligence are transforming our lives. Be it in health care, in banking and financial services, or in times of humanitarian crises — data determine the way decisions are made. But often, the way data is collected and measured can result in biased and incomplete information, and this can significantly impact outcomes.”

Why We Need a People-First AI Strategy? (external link)
A Conversation with Soumitra Dutta
Knowledge@Wharton – June 7, 2019

“With more access to data and growing computing power, artificial intelligence (AI) is becoming increasingly powerful. But for it to be effective and meaningful, we must embrace people-first artificial intelligence strategies, according to Soumitra Dutta, professor of operations, technology, and information management at the Cornell SC Johnson College of Business. “There has to be a human agency-first kind of principle that lets people feel empowered about how to make decisions and how to use AI systems to support their decision-making,” notes Dutta. ”

A Non-Scientist’s Guide to Neuromarketing Toolkit (external link)
Author: Hilke Plassmann
Insead Knowledge – June 10, 2019

“Neuromarketing – which uses advanced technology to measure involuntary human response such as brain region activation – is designed to glean a deeper and purer picture of consumer preference than people will willingly give companies. But choosing the wrong technological tools for the job can be just as damaging as a focus group gone awry.”

Digital Augmented Education – Are you ready to experiment? (external link)
Author: Chengyi Lin
Global Focus – June 10, 2019

“In 2018, total registered learners in the top MOOC platforms passed the 100 million mark. The total number of online courses was over 11,400. Roughly 18.2% of the courses are business related, a number that closely follows the 20.4% on technology. (Source 1) After seven years, the MOOC movement is starting to bear fruit from its root philosophy: providing education access to those who could not afford otherwise.”

How can Agile working benefit customer insight teams (external link)
Author: Paul Luaghlin
MyCustomer.com – June 10, 2019

“Agile working is being adopted by more and more organisations. But what does Agile working bring to customer insight teams?”

To recruit younger people, you have to understand them. Here’s a guide (external link)
Author: Bernadette Wightman
World Economic Forum – June 14, 2019

“Global organizations today are faced with talent shortages, skills gaps and ageing workforces. To overcome these challenges, businesses need to look to younger generations – but what can companies do to attract and retain the best talent from among millennials and Generation Z?”

Tackling Bias in Artificial Intelligence and in Humans (external link)
Authors: ake Silberg and James Manyika
McKinsey – June, 2019

“The growing use of artificial intelligence in sensitive areas, including for hiring, criminal justice, and healthcare, has stirred a debate about bias and fairness. Yet human decision making in these and other domains can also be flawed, shaped by individual and societal biases that are often unconscious. Will AI’s decisions be less biased than human ones? Or will AI make these problems worse? ”

A Revolution at the Organization’s Core: Millenials (external link)
Authors: Guido Stein, Miguel Martín
The European Business Review – May 28, 2019

How do organisations strategise to create a sound and functional workforce? In this article, the authors present how various companies and businesses restructured the workplace and devise new methods and work culture to keep up with the demands of the new generations

 

INSPIRATION FROM YOUTUBE

Michael Sandel – The Tyranny of Merit

Work hard, play by the rules, and you’ll go as far as your talents will take you. Right? But so often this isn’t how the system works. In this powerful new RSA Minimate, political philosopher Michael Sandel confronts our age of stalling social mobility and entrenched inequality, and asks: what would it take to give everyone a fair shot at a good life?.

The minds behind the award-winning RSA Animate series are back! RSA Minimates are super-short, information-packed animations for busy people. All audio excerpts are taken from live, FREE events at the RSA’s HQ in London, and animated by Cognitive. This animation was produced by RSA Senior Events and Animations Producer, Abi Stephenson.

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WEB EXPLORING - May 2019

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GOOD READING ON  THE NET

 

Deloitte’s 2019 Global Blockchain Survey (external link)
Authors:
Deloitte – May 6, 2019

“The blockchain story is beginning a new chapter, one in which the questions executives are asking are tougher, more granular, more grounded, and more pragmatic. The question for executives is no longer, “Will blockchain work?” but, “How can we make blockchain work for us?” ”

It’s people, not technology, that will decide the future of work (external link)
Author: Sharan Burrow
World Economic Forum – May 6, 2019

“The accelerating march of digitalisation, robotics and a plethora of technological innovations will affect production, services and life in general – in ways that are hard to predict but which will surely be profound. The challenge is to make the right decisions, putting people at the centre and technology at the service of people.”

Systems Change in Social Innovation Education (external link)
Authors: Daniela Papi-Thornton, Joshua Cubista
Stanford Social Innovation Review – May 6, 2019

“Systems change—the idea that we can design interventions that fundamentally reshape social or environmental systems that perpetuate injustice or negative results—continues to gain interest across the social sector. Indeed, the term is popping up all over social innovation and social entrepreneurship convenings, publications, and dialogues. Yet many of the educational models we use to teach social entrepreneurship and innovation fail to teach students to think critically about or build activities that contribute to systems change. ”

How Inclusive Capitalism Can Empower the Underprivileged (external link)
Interview to Gilbert Ghostine
Knowledge@Wharton – May 6, 2019

“For Switzerland-based Firmenich, understanding the needs of low-income consumers in emerging markets and coming up with business solutions to solve their problems is a core aspect of its philosophy. For instance, the company — the world’s largest privately owned firm in the fragrances and flavor business — is working in the area of sanitation. Firmenich deploys its expertise in the area of smell to understand molecules that cause malodor in public toilets and to come up with breakthrough technologies to reduce odors”

AI in business: looking beyond the hype (external link)
Author: Oliver Pickup
Raconteur – May 12, 2019

“A couple of years ago, there was a joke doing the rounds at technology conferences that AI in business is like teenagers and sex: everyone talks about it, but few actually get it. Is the ribald witticism outdated in 2019? Or has the increased hype enveloping AI that it will magically solve most business problems only further confused executives? So much so they are not engaging with AI’s myriad technologies or are left clumsily fumbling with algorithms that fail to perform, while cannier rivals score big. Moreover, has the crucial point that AI in business is best utilised as a means of achieving very specific, narrow-focused objectives, and is not an end point in itself, been obscured by the sheer volume of misleading buzz?”

Three keys to faster, better decisions (external link)
Authors: Aaron De Smet, Gregor Jost, and Leigh Weiss
McKinsey – May, 2019

“Decision makers fed up with slow or subpar results take heart. Three practices can help improve decision making and convince skeptical business leaders that there is life after death by committee.”

How to Become a Strategic Leader (external link)
Author: Julie Zhuo
MITSloan Management Review – May 6, 2019

“My career at Facebook started in 2006 as its first intern. Three years later, I became a rookie manager at the age of 25. Today, I manage an organization of hundreds of people. This path has brought countless new challenges, mistakes, and lessons, many of which are laid out in my new book, The Making of a Manager, a field guide for new managers. One of the key areas of growth for me as a manager was strategy. As I progressed in my career, I knew that there was an expectation that the work I did would become increasingly strategic.”

The World in 2030: Nine Megatrents to Watch (external link)
Author: Andrew S. Winston
MITSloan Management Review – May 7, 2019

“I don’t usually play the futurist game — I’m more of a “presentist,” looking at the data we have right now on fast-moving megatrends that shape the world today. But a client asked me to paint a picture of what the big trends tell us about 2030. And I’d say we do have some strong indications of where we could be in 11 years.
The directions we go and choices we make will have enormous impacts on our lives, careers, businesses, and the world. Here are my predictions of how nine important trends will evolve by 2030 — listed in order roughly from nearly certain to very likely to hard to say.”

Leading your organization to responsible AI (external link)
Authors: Roger Burkhardt, Nicolas Hohn, and Chris Wigley
McKinsey – May, 2019

“CEOs often live by the numbers—profit, earnings before interest and taxes, shareholder returns. These data often serve as hard evidence of CEO success or failure, but they’re certainly not the only measures. Among the softer, but equally important, success factors: making sound decisions that not only lead to the creation of value but also “do no harm. While artificial intelligence (AI) is quickly becoming a new tool in the CEO tool belt to drive revenues and profitability, it has also become clear that deploying AI requires careful management to prevent unintentional but significant damage, not only to brand reputation but, more important, to workers, individuals, and society as a whole.”

User-generated Content: The Medium Impacts the Message (external link)
Interview to Shiri Melumad
Knowledge@Wharton – May 7, 2019

“In her latest research, Wharton marketing professor Shiri Melumad finds that consumers who write out their thoughts on smartphones tend to be more emotional than those who wait until they get home to type on their personal computers. Her findings have implications for both marketers and consumers who rely on user-generated content to inform their decisions.”

 

INSPIRATION FROM YOUTUBE

Andy Chan – Artificial Intelligence and the future of work

Andy Chan is a Product Manager at Infinia ML, an artificial intelligence company that builds custom algorithms and software for Fortune 500 companies. He currently leads the design, development, and execution of the company’s AI strategies. Prior to Infinia ML, Andy was a Senior Product Manager at Avalara and helped the company go public in June 2018.

 

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WEB EXPLORING - April 2019

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GOOD READING ON  THE NET

 

Discriminating Systems (report download)
Authors: Sarah Myers West et al.
AI Now Institute – April, 2019

“There is a diversity crisis in the AI industry, and a moment of reckoning is underway. Over the past few months, employees have been protesting across the tech industry where AI products are created. In April 2019, Microsoft employees met with CEO Satya Nadella to discuss issues of harassment, discrimination, unfair compensation, and lack of promotion for women at the company. There are claims that sexual harassment complaints have not been taken seriously enough by HR across the industry. And at Google, there was an historic global walkout in November 2018 of 20,000 employees over a culture of inequity and sexual harassment inside the company, triggered by revelations that Google had paid $90m to a male executive accused of serious misconduct.”

Global, Multinational or International? (external link)
Author: Mariano Bernandez
Social & Organizational Performance Review – April 19, 2019

“Trading products and client experiences across cultural boundaries creates two-way “waves of culture”, forcing international organizations and their local customers and business partners to negotiate preferences and habits –from bowing, kissing or shaking hands rituals to food tastes, metric and power standards, dressing codes and the nuances of foreign languages and customs”

Don’t Panic: The digital revolution Isn’t as Unusual as You Think (external link)
Interview to Tom Wheeler
Knowledge@Wharton – April 17, 2019

“The digital revolution has dramatically changed life on Earth, making it easy to think we’re living in the greatest time of innovation. But a new book by Tom Wheeler, former chairman of the Federal Communications Commission, is a reminder that remarkable change has happened many times before. The invention of the printing press in the 15th century created upheaval and reorganized everything in society, as did the subsequent inventions of the telegraph, telephone and railroad.”

Why Trust Is the Gold Standard in Developing Countries (external link)
Interview to Tarun Khanna
Knowledge@Wharton – April 18, 2019

“Entrepreneurs in the developing world face a distinct disadvantage over their Western counterparts – a widespread lack of trust. Western nations have spent centuries putting in place customs, institutions and regulations to support new companies. But those structures don’t necessarily exist in places like India, South America, Africa or China. Harvard Business School professor Tarun Khanna believes smart entrepreneurs who want to succeed in places with “rampant mistrust” must build their own microcosm of trust with employees, partners and customers.”

Can AI be ethical? (external link)
Authors: David Schatsky et al.
Deloitte Insights – April 17, 2019

“With AI applications becoming ubiquitous in and out of the workplace, can the technology be controlled to avoid unintended or adverse outcomes? Organizations are launching a range of initiatives to address ethical concerns.”

How companies can help midlevel managers navigate agile transformations (external link)
Authors: Aaron De Smet, Chris Smith, Daidree Tofano
McKinsey – April, 2019

“Agile organization models have less hierarchy and fewer conventional managers. Here’s how executives making the move to agile can keep their valuable former managers engaged and motivated.”

Should your organization be embracing agility? (external link)
Author: Karam Filfilan
Raconteur – April 9, 2019

“In a volatile world characterised by uncertainty, being agile is vital to business survival. No longer can boards rely on the traditional command-and-control style of leadership, with the next generation of workers expecting input on decision-making and valuing purpose in their jobs. At the same time, technological innovation is changing how, when and where we work.”

The first law of digital transformation (external link)
Author: George Westerman
MITSloan Management Review – April 8, 2019

“The relentless march of technology is very good for companies that sell technology, and for the analysts, journalists, and consultants who sell technology advice to managers. But it’s not always so good for the managers themselves. This is because Moore’s law is only part of the equation for digital innovation. And it’s a smaller part than many people imagine.”

We need a reskilling revolution. Here’s how make it happen (external link)
Author: Børge Brende
World Economic Forum – April 15, 2019

“Education is and will remain critical for promoting inclusive economic growth and providing a future of opportunity for all. But as the technologies of the Fourth Industrial Revolution create new pressures on labour markets, education reform, lifelong learning and reskilling initiatives will be key to ensuring both that individuals have access to economic opportunity by remaining competitive in the new world of work, and that businesses have access to the talent they need for the jobs of the future.”

From employee experience to human experience (external link)
Author: Erica Volini et al.
Deloitte Trends – April 11, 2019

“Organizations are investing in many programs to improve life at work, all focused on improving the day-to-day experience workers have. While there is much that can be done to improve work/life balance, research shows that the most important factor of all is the work itself: making work meaningful and giving people a sense of belonging, trust, and relationship. We believe organizations should move beyond thinking about experience at work in terms of perks, rewards, or support, and focus on job fit, job design, and meaning—for all workers across the enterprise.”

 

INSPIRATION FROM YOUTUBE

Jordan Birnbaum – Performance Management for Successful Teams

Most organizations fail to derive value from their performance management systems. Top talent feels underappreciated; the typical worker feels alienated; and management feels the outcomes not worth the effort. New digital tools, coupled with behavioral economics/choice architectures, invite a fundamental rethink about creating high-performance performance management. How can organizations better align assessment and development for individuals and teams alike?

Jordan Birnbaum, chief behavioral economist at ADP, and Michael Schrage of the MIT Sloan School have a lively discussion on the state of performance management and why so many companies get it so wrong. Birnbaum will provide a case study of Compass, a new tool ADP is using to advance employee development and improve team performance.

A MIT Sloan School webinar featuring ADP chief behavioral economist Jordan Birnbaum

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WEB EXPLORING - March 2019

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GOOD READING ON  THE NET

 

Economics for an Inclusive Prosperity. An Introduction (ebook download)
Authors: Dani Rodrik et al.
econfip.org – February, 2019

“We live in an age of astonishing inequality. Income and wealth disparities between the rich and the poor in the United States have risen to heights not seen since the gilded age in the early part of the 20th century, and are among the highest in the developed world. Median wages for American workers remain at 1970s levels. Fewer and fewer among newer generations can expect to do better than their parents. Organizational and technological changes and globalization have fueled great wealth accumulation among those able to take advantage of them, but have left large segments of the population behind. U.S. life expectancy has declined for the third year in a row in 2017, and the allocation of healthcare looks both inefficient and unfair. Advances in automation and digitization threaten even greater labor market disruptions in the years ahead. Climate change fueled disasters increasingly disrupt everyday life. Greater prosperity and inclusion both seem attainable, yet the joint target recedes ever further.”

Big Data’s Biggest Challenge: How to Avoid Getting Lost in the Weeds (external link)
Interview to Raghuram Iyengar and Victor Cho
Knowledge@Wharton – March 14, 2019

“Companies have access to more data than ever before. But how can they optimize it without getting lost in the weeds – or losing sight of the customer? Evite CEO Victor Cho and Wharton marketing professor Raghuram Iyengar offered advice from their own experiences during a recent conversation with Knowledge@Wharton. Cho was on campus to host a Datathon with the Wharton Customer Analytics Initiative, which Iyengar co-directs. Penn students from multiple academic majors were given datasets from Evite and asked to come up with solutions based on the data for improving Evite’s platform and increasing revenue. ”

How Business Leaders Can Navigate the Unknown – and Thrive (external link)
Interview to Julie Benezet
Knowledge@Wharton – March 07, 2019

“Julie Benezet joined Amazon in 1998, when the company was just another ambitious startup in the nascent business of internet retail. She was hired to find sites for Amazon’s distribution centers as the operation grew. There were a lot of unknowns at the time, but the risks taken back then clearly paid off. Benezet left Amazon in 2002 after building the company’s first global real estate function. She was an executive committee member of the Samuel Zell and Robert Lurie Real Estate Center at Wharton and also taught the Challenges of Leadership program at Harvard’s Graduate School of Design, Executive Education.
Today, she’s a consultant who teaches the value of taking risks, which is the focus of her new book, The Journey of Not Knowing: How 21st Century Leaders Can Chart a Course Where There Is None.”

Pivoting the Digital Maturity (external link)
Authors: Ragu Gurumurthy and David Schatsky
Deloitte Insights – March 13, 2019

Constant pressure on businesses to innovate and grow in a dynamic competitive environment has made digital transformation a top priority for businesses across industries. Organizations are devoting significant time, effort, and capital to digitally transform. Some achieve significant tangible results from these efforts. Others achieve less impact. Why?”

Society vs Technology: What’s really driving CX innovation? (external link)
Author: Josie Klafkowska
MyCustomer.com – March 08, 2019

“Both society and technology are driving innovation, but which is leading and which is adapting to follow? Are societal changes and pressures defining the role for technology, or is the pace of technological change shaping consumer behaviour? One thing is sure; expectations around customer experience continue to grow. Let’s take look at some of the forces that are currently driving CX innovation. Cause or effect? You decide.”

Putting People at the Heart of Public Sector Transformations (external link)
Authors: Martin Checinski, Roland Dillon, Solveigh Hieronimus, and Julia Klier
McKinsey – March, 2019

“Transformation in government is a hugely complex undertaking. That makes it critical to get the people component right”

Supply chain agility is the key for the future (external link)
Author: Mark Hillsdon
Raconteur – March 14, 2019

“Making a supply chain completely agile and adaptable is necessary in times of economic uncertainty and disruption, but this requires real-time visibility over a connected network of suppliers.”

The Only Way Manufacturers Can Survive (external link)
Author: Vijay Govindarajan and Jeffrey R. Immelt
MITSloan Management Review – March 12, 2019

“Leading a corporate transformation of any kind is difficult, and it hasn’t become any easier over time. But starting and sustaining a digital transformation in a manufacturing company? That’s tougher than managing any other change initiative — from total quality management to Six Sigma to lean manufacturing — and, believe us, we’ve lived through, or seen, them all over the last three decades.”

The digital skills gap is widening fast. Here’s how to bridge it (external link)
Author: Miguel Milano
World Economic Forum – March 12, 2019

“Access to skilled workers is already a key factor that sets successful companies apart from failing ones. In an increasingly data-driven future – the European Commission believes there could be as many as 756,000 unfilled jobs in the European ICT sector by 2020 – this difference will become even more acute. ”

This is what the ancient Greeks had to say about robotics and AI  (external link)
Author: Aaron Hertzmann
World Economic Forum – March 18, 2019

“Historians usually trace the idea of automata to the Middle Ages, when humans first invented self-moving devices, but the concept of artificial, lifelike creatures dates to the myths and legends from at least about 2,700 years ago, says Adrienne Mayor, a research scholar in the classics department in the School of Humanities and Sciences at Stanford University. ”

 

INSPIRATION FROM YOUTUBE

Efosa Ojomo – The Poverty Paradox: Why Most Poverty Programs Fail And How To Fix Them

How can we eradicate poverty? That is the question that underpins a majority of development programs. But what if by asking that question, we are limiting our capacity to actually eradicate poverty and create prosperity? In this heartfelt and passionate talk, Efosa Ojomo explains how our framing of the problem of poverty is hindering our progress. He suggests a different way to solve the global poverty problem.

 

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/about/programs-initiatives/tedx-program

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WEB EXPLORING - February 2019

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GOOD READING ON  THE NET

 

The Power of Thought. How Critical Thinking Can Help Your Business (external link)
Interview to Gerald Zaltman
Knowledge@Wharton – February 14, 2019

“Many people work on their goals by engaging in positive actions — hitting the gym, planning a trip or taking guitar lessons. But they may be overlooking one of the most important tools for effecting change – the power of thought. Harvard Business School professor emeritus Gerald Zaltman recommends exercises called “think keys” to tap into the conscious and unconscious dynamics of the mind.”

Want to Foster Prosperity? Focus on Market-creating Innovations (external link)
Interview to Clayton M. Christensen
Knowledge@Wharton – February 14, 2019

“China has slashed extreme poverty from some 66% in 1990 to under 2% today. Clayton Christensen, a professor at Harvard Business School, an expert on innovation and one of the authors of The Prosperity Paradox, says China’s prosperity comes from its market-creating innovations that have made products and services affordable and accessible. Christensen believes that other nations can replicate such success. “

Making Civic Engagement Efforts Work (external link)
Authors: Hollie Russon Gilman & Elena Souris
Stanford Social Innovation Review – February 12, 2019

When city government officials combine technical expertise with a real understanding of local residents’ lives, they stand to create truly effective policy. That diligence, however, requires time, money, and a willingness to experiment—resources municipalities usually have in short supply—and as a result, it can seem unrealistic.
But experiments with civic engagement, outreach, and philanthropic models in Philadelphia show it’s possible to make real progress despite these constraints”

How Can We Tax Footloose Multinationals? (external link)
Author: Joseph E. Stiglitz
Project Syndacate – February 13, 2019

“Apple, Google, Starbucks, and companies like them all claim to be socially responsible, but the first element of social responsibility should be paying your fair share of tax. Instead, globalization has enabled multinationals to encourage a race to the bottom, threatening the revenues that governments need to function properly.”

Do Machine Dream? (external link)
Author: Dave Perkon
Control Design – February 11, 2019

“Technology will leave you behind if you try to stop it. Will automation and robots replace personnel? What is the reality of automation’s effect on jobs in the manufacturing industry, and how is machine control affecting it? A machine builder’s or system integrator’s or automation supplier’s opinion might vary from that of the masses.”

Competitive advantage with a human dimension: from lifelong learning to lifelong employability (external link)
Authors: Beth Davies, Connor Diemand-Yauman, and Nick van Dam
McKensey Quarterly – February, 2019

“As AI-enabled automation advances, organizations should embrace “lifelong employability,” which stretches traditional notions of learning and development and can inspire workers to adapt, more routinely, to the evolving economy.”

The straightforward guide to digital transformation (external link)
Authors: Francesca Cassidy
Raconteur – February 14, 2019

“Only eight per cent of CEOs believe their business model will survive the current levels of large-scale digital disruption.
That’s according to research by work management platform, Workfront. Chief executive Alex Shootman knows the pressure businesses are under, “and yet there is still a lot of confusion as to what digital transformation actually means.”
This guide will explain how to set goals and lay the groundwork for digital transformation, cover four possible transformation methods, explore the impact such projects have on company culture, and establish what can be learnt from high-profile digital transformation failures.”

Can We Really Test People for Potential? (external link)
Author: Reb Rebele
MITSloan Management Review – February 12, 2019

“Have you ever taken an aptitude or work personality test? Maybe it was part of a job application, one of the many ways your prospective employer tried to figure out whether you were the right fit. Or perhaps you took it for a leadership development program, at an offsite team-building retreat, or as a quiz in a best-selling business book. Regardless of the circumstances, the hope was probably more or less the same: that a brief test would unlock deep insight into who you are and how you work, which in turn would lead you to a perfect-match job and heretofore unseen leaps in your productivity, people skills, and all-around potential.”

These 4 trends are shaping the future of your job (external link)
Authors: Sean Fleming
World Economic Forum – February 4, 2019

“Whether you’re an optimist pointing to predictions of job creation or you’ve been worrying that a robot might be after your job, one thing is for certain. The world of work is going through a period of arguably unprecedented change at the hands of machines; automation and artificial intelligence (AI) are the new kids on the employment block.
Employers need more from their people than ever before if they are to stay relevant and competitive.”

4 myths about manufacturing in the Fourth Industrial Revolution (external link)
Authors: Ian Cronin et al.
World Economic Forum – February 11, 2019

“Like all good industry trends, the Fourth Industrial Revolution (4IR) for manufacturing has come to mean many things. While most would agree that it involves the incorporation and interconnectivity of new technologies across production systems, questions remain around the business case to actually implement these solutions.”

INSPIRATION FROM TED

Douglas Rushkoff – How to be “Team Human” in the digital future

Humans are no longer valued for our creativity, says media theorist Douglas Rushkoff — in a world dominated by digital technology, we’re now just valued for our data. In a passionate talk, Rushkoff urges us to stop using technology to optimize people for the market and start using it to build a future centered on our pre-digital values of connection, creativity and respect. “Join ‘Team Human.’ Find the others,” he says. “Together let’s make the future that we always wanted.” 

 

This talk was presented at a TED Salon event given in partnership with Samsung.

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WEB EXPLORING - January 2019

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GOOD READING ON  THE NET

 

Making the Leap to Entrepreneurship (external link)
Author: Antoine Tirard
Insead Knowledge – January 02, 2019

“By some estimates, three start-ups are born every second. Disruption and the rise of the gig economy explain only part of this start-up mania. A growing disillusionment with corporate life is also a contributing factor. To illustrate this latter trend, we chart the path of three executives who have made the leap after a long corporate career.”

How Organizations Can Cultivate Innovation Catalysts (external link)
Author: Manuel Sosa
Insead Knowledge – January, 2019

“Given the highly complex, uncertain and dynamic environments facing all firms nowadays, it is more important than ever to prepare your organisation to tackle any business challenge with an innovative mindset. That is the only way to transform existing and emerging threats into opportunities for future success. Accomplishing this requires a special type of leader – a type I call the innovation catalyst.”

The all-knowing digital twin (external link)
Author: Mike Bacidore
Control Design – January 14, 2019

“It’s 2019, and the Industrial Internet of Things (IIoT) is still here. Those naysayers, convinced it’s just a fad or some marketing gimmick, seem almost confused by its perseverance. The truth is it’s gone from concept to reality before our eyes. As it continues to define itself, one thing is certain: the digital twin will be a part of that definition.”

What Motivate Workers in the Gig Economy? (external link)
Author: Gad Allon
Knowledge@Wharton – January 07, 2019

“The gig economy offers tremendous flexibility for workers and companies, but it also comes with a host of unknown factors for both parties. A new study co-authored by Wharton professor of operations, information and decisions Gad Allon looks at how drivers for a ride-hailing firm make labor decisions – when to work, and for how long – and aims to improve predictions about labor supply and to shed light on more effective financial incentives”

Digitizing Products for Sustainability’s Sake (external link)
Authors: Gregory Unruh and David Kiron
MIT Sloan Management Review – January 10, 2019

“By conceptualizing a combination of matter, energy, and information, digitization of physical products and production has become an emerging idea in sustainability”

Five ways that customer experience will change in 2019 (external link)
Author:Neil Davey
MyCustomer.com – January 14, 2019

“A panel of experts discuss what will characterise the customer experience management landscape in 2019, and how brands can capitalise on these trends to improve their CX.  As we enter 2019, the customer experience is set to wield even greater influence over business performance, reflecting a trend that has characterised this decade.”

What the next 20 years will mean for jobs – and how to prepare (external link)
Author: Stephane Kasriel
World Economic Forum – January 10, 2019

“The next two decades promise a full-scale revolution in our working lives. Before we look into the next 20 years, let’s take a quick look at the present – and something once considered paradoxical. We’re already living in an age of a lot of robots – and a lot of jobs. As the number of robots at work has reached record levels, it’s worth noting that in 2018 the global unemployment level fell to 5.2%, according to a report last month – the lowest level in 38 years. In other words, high tech and high employment don’t have to be mutually exclusive. We’re living the proof of that today.”

INSPIRATION FROM YOUTUBE

How do you lead digital transformation | MITSloan Management Review Webinar

Gerald C. Kane and Anh Nguyen Phillips, coauthors of MIT SMR’s report, “Coming of Age Digitally,” discuss the steps leaders can take to prepare for and execute digital transformation of the organization..

(https://sloanreview.mit.edu/https://www.youtube.com/user/MITSMR/featured)